Block Management

THINKING OF CHANGING YOUR MANAGING AGENT?

We provide a professional approach to managing your apartment block, or converted property, with detailed knowledge of landlord, tenant and limited company law, building construction, health and safety regulations, accounting and more.

BENEFITS OF USING AN AGENT

• We will bring a professional and organised approach to the planning and collection of the service charges and reserve funds, the timetables for redecoration and repairs and inspection and supervision of works.

• Our assessment of what work that must be done, and when, will be independent of private interests and preferences and based solely upon our duty to keep the premises in good repair.

• The process of collecting funds and the responsibility for taking steps to recover unpaid charges will be removed from the individual directors of the Residents' Management Company (RMC).

• We will handle the day to day and time-consuming administration, and will handle it more efficiently through better facilities for storage and retrieval of records and documentation essential for accounting purposes.

• Any issues and disputes can be dealt with impartially at "arm’s length",  in order to limit the animosity and division which may arise where there may be issues between neighbours.

• We will distinguish between the needs and duties of the RMC under the provisions of the Companies Act and the needs and duties of the RMC in its separate role as landlord under the leases and the relevant landlord and tenant legislation.

• By law we belong to a government-approved Client Money Protection (CMP) scheme, which is a significant advantage over self-regulation of funds by individual members.

• We hold professional indemnity insurance to protection against alleged negligent acts or incompetence.

• My appointing us as your managing agent, this can pass some of the responsibility for compliance with leases, laws and codes of practice to us, however directors of an RMC are responsible for setting policy and monitoring the work of the agent.

We will ask you to establish the following from the outset

• What responsibilities and authorities we will have;

• How much service charge money can be spend without your authority;

• Response time service level agreement for actions; and

• The authorised lines of reporting and communication.

The directors, individual leaseholders and us as your managing agent, should be clear as to from whom instructions are to be received. The usual and most effective arrangement is for us to attend board meetings, and report to the Board of the RMC. In between meetings the Board could nominate one or two of its directors to be the main point of contact. 

We are often seen as a form of general manager of the RMC. We will provide useful input into policy and take overall responsibility for day-to-day affairs. We organise your Annual General Meeting (AGM) or an Extraordinary General Meeting (EGM), to ensure they are organised appropriately and the Board’s instructions are clearly documented in the minutes of the meeting. 

We would be unable to take instructions from the Board, that would put us in breach of any company, landlord and tenant law, code of practice or other statutory guidance e.g. health and safety legislation.

Contact us for a free estimate today